Ghirardelli aims to make life a bite better for customers as well as their loved ones with custom packaging of gifts.
Ghirardelli, a renowned name in the world of cocoa products, partnered with Unique Software Development to innovate its gifting experience. With a rich history dating back to the Gold Rush era, Ghirardelli has been synonymous with quality and excellence in confections.
Ghirardelli sought to modernize its chocolate gifting process by introducing a fun and interactive customization feature. The idea was to offer customers a unique way to personalize their chocolate gifts, paying homage to Ghirardelli’s heritage of craftsmanship and innovation. It was to ensure the successful integration of customization features into Ghirardelli’s online platform.
From concept to implementation, the project spanned from June 2017 to November 2017. During this time, meticulous planning, design, development, testing, and implementation phases were conducted.
Although the legacy system was performing well, modernization involved many challenges, including data loads, scalability, and access. The project was a marvelous unification of the legacy system, cutting-edge technologies, and modern features.
It included integrating a customization feature seamlessly into Ghirardelli’s existing online platform while preserving the brand’s identity and legacy.
Ensuring a user-friendly experience and maintaining data security were paramount concerns for stakeholders.
The UX design and wireframe sought to deliver an amusing user experience worth sharing with friends and family or their social circles.
As a merchandising ecommerce store, the digital asset was supposed to manage and assist in online payments.
The platform needed to support various discount coupons and promotion codes for invoicing and payment collection.
Unique Software Development modernizes the legacy system with a cutting-edge customization feature that revolutionizes the chocolate gifting experience for Ghirardelli’s clients. The innovative feature allows clients to personalize their chocolate gifts with custom messages, designs, and packaging options, enhancing the amazement. It not only meets the primary goals but also adds client engagement while also attracting new clients to the company’s online store.
Customers could personalize their chocolate gifts with custom messages and designs for more attractive and memorable packaging.
The customization feature pays homage to Ghirardelli’s rich history and legacy of craftsmanship through custom packaging detail.
The feature seamlessly integrates with Ghirardelli’s online platform, preserving the brand’s identity and user experience.
Customers enjoy a unique, special, and memorable gifting experience, reflecting Ghirardelli’s commitment to excellence.
Everyone demands extra care while sending gifts, and the app ensures that extra care with convenience and discounts.
Ghirardelli’s collaboration with Unique Software Development marked a significant milestone in its journey toward modernization and innovation. The introduction of the customization feature transforms the chocolate gifting experience, cementing Ghirardelli’s position as a leader in the confectionery industry. The legacy system upgrade and modernization allow Unique Software Development to mark
its expertise in the domain.
Impressing the internal staff, the team was able to deliver on accelerated timelines without miscommunications. Prioritizing project management, they communicated regularly and clearly. Their continued ability to structure their relationship with the client makes them stand out from competition.
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